Contact and support

Need help with your mobility scooter rental?

Contact Rent Mobility Scooter Paris before, during or after your rental. We can help with booking questions, delivery details, pickup changes, scooter use, battery questions or any issue during your stay in Paris.

Customer support

A question or a problem?

If you have an issue during your rental, a delivery question, a pickup change or need help using your scooter, please contact us with your name, rental dates and location.

+33 6 64 85 35 21

Send a message

Contact form

Tell us about your request and we will get back to you as soon as possible.

By sending this form, you agree to be contacted about your mobility scooter rental request or support issue.

During your rental

Contact us if you have a question about using the scooter, charging the battery, delivery, pickup or any unexpected issue.

Delivery and pickup support

If your schedule changes or you need to update the pickup information, contact us as early as possible.

Before booking

Not sure which scooter to choose or whether delivery is possible at your location? Contact us before booking.

Quick answers

When should you contact us?

I have a problem during my rental. What should I do?

Contact us as soon as possible by WhatsApp or email. Please include your name, rental dates, location and a clear description of the issue.

Can I contact you to change pickup details?

Yes. If your schedule or location changes, contact us as early as possible so we can review the pickup options according to availability and logistics.

Can I ask for help before booking?

Yes. You can contact us before booking if you need help choosing a scooter or checking whether delivery may be possible at your hotel, apartment, airport or Disneyland Paris.

Ready to book?

Choose your mobility scooter in Paris

Select your rental dates, choose your scooter and continue to secure payment.

View available scooters